Zendesk agrees to acquire Forethought, which makes AI-powered customer support software, for an undisclosed sum; Forethought has raised $115M (Julie Bort/TechCrunch)

Julie Bort / TechCrunch:
Zendesk agrees to acquire Forethought, which makes AI-powered customer support software, for an undisclosed sum; Forethought has raised $115M  —  Zendesk is acquiring Forethought, a company that builds software to automate customer service interactions, the companies announced on Wednesday.

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