Rackspace confirms a "security incident" impacted its hosted Microsoft Exchange services, leading to an "extended outage"; customers complain of poor support (Simon Sharwood/The Register)

Simon Sharwood / The Register:
Rackspace confirms a “security incident” impacted its hosted Microsoft Exchange services, leading to an “extended outage”; customers complain of poor support  —  Warns recovery could take several days and pledges better support after customer complaints

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